Policies & Procedures

Azure Property Consultants Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Azure Property Consultants Ltd (“the Company”) is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. This Policy aims to remove unfair and discriminatory practices within the Company and to encourage full contribution from its diverse community. The Company is committed to actively opposing all forms of discrimination.

Azure Property Consultants Ltd are a UK registered company providing commercial property agency, asset management and property management services. The business of the Company is low risk in relation to money laundering, however, in order to prevent any of our services being used (or potentially used) for any money laundering activity, as well as any of our employees being exposed to money laundering, we wish to put in place the following anti-money laundering policy which supplements the anti-money laundering training given to all members of staff.

Azure Property Consultants Ltd (“the Company”) is committed to the practice of responsible corporate behaviour and to complying with all laws, regulations and other requirements which govern the conduct of our operations.

It is the purpose of our roles to deliver an exceptional customer service to all our customers, whether that be residents, leaseholders, or clients. We understand that managing people’s homes requires dealing with customers that have an emotional investment and this can sometimes cause distress and make dealing with customers difficult. We are prepared and have tools to enable us to ease such conversations and provide effective resolutions to these problems.

As Property Agents dealing with Client Money whilst carrying out work within the letting agency and property management industry in England, Azure Property Consultants Limited (APCL) abide by the guidelines set out by RICS. Abbreviated details of these guidelines are given below, more detailed information can be provided upon request.